i made a tax payment but ended up deleting and paying again. it is still showing in my register. ive deleted my history and its still there

I understand it's confusing seeing deleted payments still being deducted from your balance, @air2day. I've got information here to help you clear things up.

Deleting a payroll tax payment in the Payroll Tax History does not automatically remove it from the register in QuickBooks Online (QBO).

This is because tax payments are recorded in the register under  Chart of Accounts, typically in a checking or another payment account is considered as a separate transaction that is not always directly link to the Payroll Tax History.

To remove the payment ultimately, delete it within the register section. Here's how:

1. In your register, where the payments are reflected, click it.
2. Choose Edit.
   
   
3. Then, in the upper right corner, choose Delete payment.
4. Tap Yes, delete to confirm.
   
   

However, if the total of the register was unchanged and the amount still deducted from your balance, log out of your account and close the browser, then re-login to apply the changes you made. This will also refresh your QuickBooks and remove previous activities.

An accurate balance of your records, especially in tax payments, is essential for historical tax reporting. Let me know if you need additional assistance by leaving a comment below.

Hi @air2day,

I just wanted to follow up to check if the resolution we provided helped resolve your issue. Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.