Is sales Tax total on recurring invoices wrong? Both taxable and non taxable items are included in taxable total. Only fix is opening each invoice & manually fixing it.
I started noticing this over the last few months. I have about 400 recurring invoices setup that include both items that are taxable and time which is not taxable. I have checked all of the items are setup correctly. When the invoices run the Sales Tax Calculation is based on both the non taxable and the taxable items in the recurring template. To fix this, I have to open each invoice manually after it is generated, click the link under Sales Tax that says "See the Math" then click "Enter Sales Tax Manually" then click "Revert to Automatic Calculation" click "Close" and the Sales Tax Calculation corrects itself. It is not an issue with the items or the tax rates because I do not change anything when I click enter manually. There has to be a software issue where it is adding every item in a recurring invoice to the Total Taxable Amount for Sales Tax regardless of whether the item is marked taxable or non taxable. Has anyone else seen this or have a fix?