payroll

I have been having this issue for the entire year of 2025. QB can't file our quarterly taxes due to an incorrect employer PFML.(STATE TAXES)  I have sent in tax resolutions, done chats, done phone calls. Nothing as worked. No one in the tax department is reachable. I have done screen shares and had QB support look at our rates. They tell me they are correct and that they will be able to file our quarterly taxes. Then 5 days before they are do I get the email that they can't file for us due to the "incorrect" amounts. No one can tell me where the amount is incorrect. They keep telling me to get with a tax specialist. I've done this. They tell me to call the state. I have done this. It is not the state rejecting QB trying to file our quarterly taxes. We have the assisted payroll and QB filing these forms is included in the price we pay for this service. QB can do all of our deposits and everything else for our quarterly taxes except file the forms. Which is not a simple thing to try and get filed in a few days. No one can give me an answer on where our rates are incorrect or why they can't file. Has anyone else experienced this?