Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
March 2, 2026
Question

Resolutions to open cases

  • March 2, 2026
  • 1 reply
  • 9 views

I have 3 W2s that need correction. I called on Jan 26, Feb 10 and 20. Each time an open ticket was started, never got a call back, the tickets haven’t even been assigned yet. The gal I talked with on the 20th said she’d expedite it. I am filing taxes for our corporation and need to have them post marked by March 2nd. The correct had to do with not having commodity wages listed or Shareholders Health Insurance. 

1 reply

Tori B
QuickBooks Team
March 2, 2026

Hello, @HFIV

 

I can certainly understand the importance of getting all three of the W2 corrections submitted. 

 

I’ve reached out to our Next Level Help team to get more eyes on this for you. They will carefully review your Community posts and your previous support history to get the full picture of what's happening. One of our experts will contact you within 1-2 business days to discuss the next steps for a solution.

 

Please don't hesitate to let me know if there is anything else I can assist you with.