A client paid an invoice via paypal and the money has disappeared. I contacted QB on Saturday and they said it's an ongoing issue. Has this happned to anyone else? Thanku

Hi info883,

Thanks for your post and welcome to the QuickBooks Online Community.

Can I clarify where the money has disappeared from? As QuickBooks do not process payments, when the option to pay by Paypal is selected on the invoice this will generate a link on the e-invoice for the customer to make payment directly to your PayPal account. If you have PayPal connected as a bank account this should then sync the payment information to QuickBooks.