Are there any issues with email receipt system, I have emailed receipts to a couple of clients but they are not arriving in the Receipts area, no failure emails received

Let me connect you with our Live Support team, who can assist in resolving the issue, usersuzanne. They are equipped to identify the cause of unsuccessful receipt uploads and will work with you to provide a quick and effective solution.

Here's how:

1. Select the Help (?) icon at the top.
2. Proceed to the Search tab to activate the Contact Us button.
3. Click on Contact Us.
4. Type your concern in the box and hit Continue.
5. You can choose to have our experts call you or chat with live support.

Please note that the phone support for Plus, Essentials, and Simple Start users is available on weekdays from 8:30 AM to 6:30 PM AEDT, while Chat support is available on weekdays from 7:00 AM to 10:00 PM AEDT and on weekends from 8:00 AM to 8:00 PM AEDT. For QuickBooks Advanced,  weekend support is offered from 8:00 AM to 6:00 PM AEDT.

If you have any additional concerns, please don't hesitate to let us know.