Can I change an invoice from being paid to being unpaid if I have mistakenly categorised it?

Hello, @corrinats. Yes, you can easily fix this by selecting Undo from the Posted section of your Bank transactions menu. This moves the entry back to the Pending tab, allowing you to categorise or match it to the correct invoice. Also, if you need to review which invoice it is applied to before undoing it, you can click the payment date link.


Afterward, you can go to the Sales transactions menu to verify that the invoice is already unpaid. It also shows the previously applied payment, which has a Voided status from the MEMO column.


Please let me know if you have additional concerns or clarifications. I'm always here to help!