Dear derekforster, thank you for bringing this matter to our attention. Our team at QuickBooks Online (QBO) is committed to ensuring that you have a smooth and hassle-free experience while managing your invoices and other features.
Certainly, Derek. It is possible to locate a sales invoice by searching for it through the invoice number. We would be delighted to assist you in navigating this process within your QBO account.
Here's how:
From your Company file, click on the Magnifying Glass beside the Help menu.
Enter the number of the invoice you're looking for.
If you find it, you can click it to open it.
You'll want to see the screenshot below for visual reference: