You need to be registered on Cash Basis with HMRC (standard is Accrual).
Cash Basis = VATable when paid
Accrual = VATable on invoice
When you first started using QBO you will have entered one or the other.
I'm not sure if it's recommended to change without making sure everything is up-to-date & previous quarter's VAT return filed as all reports will change the way they count depending on your selection.
Change your company's accounting method in QuickBooks in just a few steps:
SelectSettings⚙, then selectAccount and settings.
Go to theAdvancedtab.
In the Accounting section, selectEdit✎ icon.
Choose theAccounting method.
SelectSave, thenDone.
Hope this helps.
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