What is happening when you try to raise an invoice do you get an error? Is this in the app or a browser? Are you using the + symbol or going via sales>customer>select customer and the dropdown that says new transaction in the top right? Any extra details about this concern would be greatly appreciated.
I'll be keeping an eye on your response on this and will take it from there. have a good one!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.