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1 reply

QuickBooks Team
January 8, 2026

Hello Trushal, I'll be glad to help you get your payments sorted out today.

 

To ensure I provide the most direct solution for your goal, are you recording a payment you received from a customer for an invoice or a payment you made to a supplier for a bill?

 

If you're trying to record a received payment from a customer, here are the steps:

 

  1. Click the + New button on the left sidebar.
  2. Select "Receive payment" under the Customers header.

     



  3. Choose your customer's name from the Customer dropdown list.
  4. Locate the Outstanding Transactions section and click the checkbox for the invoice you are paying.
  5. Enter the correct date in the Payment date field and confirm the bank in the Deposit to field.

     

  6. Click Save and close to record the payment.

 

However, if you're trying to record a payment you made to a supplier, here's how:

 

  1. Select the + New button from the main menu.
  2. Click on "Pay bills" located under the Suppliers column.

     



  3. Choose the specific bank account used for this transaction in the Payment account dropdown.
  4. Find the bill you paid and click the checkbox next to it in the list.
  5. Review the amount paid and the Payment date to ensure they match your bank statement.

     

  6. Select Save at the bottom of the screen.

 

Please let us know if you have questions. We're here to help.