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E
Emilymaebest
November 3, 2023
Question

Customer Refunds

  • November 3, 2023
  • 1 reply
  • 3 views

I have processed a customer refund however their account is still showing in credit. How do I get their account to £0.00? 

1 reply

A
Ashleigh1
Level 14
November 3, 2023

Hello Emilmaebest, thanks for posting on the Community page, can you have a look at this article and make sure you have done all the steps to record a customer refund and please don't hesitate to come back to us if you still have an issue. 

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