Does anyone have any information on why my account cannot create any new invoices

I can assist you in successfully creating invoices in your QuickBooks account, Sincers4.

You can generate invoices once you're the Primary or Company admin of the account. However, may I know if you're experiencing any error messages while attempting to access it? Please add more details, including a screenshot of the issue, to help us assist you more effectively and find an accurate solution.

In the meantime, I recommend performing basic troubleshooting by accessing your QuickBooks Online account in an incognito or private window to see if it's a browser issue, which may cause unexpected problems when accessing the transactions.

Refer to the following browser keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear your main browser's cache to restart and sort issues caused by stored cache and cookies. Another way is to utilize other supported browsers.

Furthermore, once fixed, check out this helpful article as your reference to guide you in receiving your customer's payment: Record invoice payments in QuickBooks.

I'll keep an eye on your response. Let me know if you have other questions about managing invoices. I'll be here to help. Have a good one.