Everytine i save an invoice it changes to £0 and says paid

Hello! There are few possible reasons why your invoice changes to zero and automatically tagged as paid, sbebm.

Scenario 1: Are you seeing 0 in the Balance due when saving the invoice?

If so, there may be an automatic payment or credit applied to the invoice. We can double-check your settings to ensure that automatic payments or credits are not being applied to invoices unintentionally. Here's how:

1. Go to the Gear icon and select Account and settings.
2. In the Automation section, turn off the Automatically apply credits.
   
3. Click Save. Then, Done.

Scenario 2:If you're referring to the situation where the amount in the Amount column becomes 0 after saving the invoice, it might be related to your web browser.

To troubleshoot this, please follow the steps outlined below.
 

You can use a private browser or an incognito window upon logging in to your account to isolate this. This prevents your browser from storing additional cache files. 

• For Chrome: Ctrl + Shift + N
• For Firefox: Ctrl + Shift + P
• For Safari: Command + Shift + N

If it works fine, we can optimize the browser's performance by clearing the cache and temporary internet files. Another way is to use compatible browsers with QuickBooks Online.

Comment below if you have concerns about managing invoices. I'll be around to help you find a resolution to the problem you're facing.