Have received a deposit but no invoice to match to

When a deposit arrives in QuickBooks Online (QBO) without a matching invoice, you have two options to avoid double-counting your income. If you don't need a formal invoice, categorise the transaction straight to an income account from your bank feed. If you do need an invoice, create it first, then use the Find match or Find other match feature to link it.

If no invoice is needed, follow these steps:

1. Go to Bank transactions.
2. Look for the deposit under the Pending tab.
3. In the Select category dropdown, choose the appropriate Income Account (e.g., Sales, Service Income, etc.)
4. (Optional) Select the customer's name in the Customer dropdown if you'd like to track who it came from.
5. Click the Categorise option, then Post if the details are correct.

However, if you need to detail what products or services were sold, or if you need to send a copy to your client, create the invoice first and match it.

By following either of these two options, you'll successfully reconcile your bank feed and achieve balanced books.

Please let me know if you have any questions as you go through these steps, or if you run into any trouble finding that deposit. I'm always here to help you get your books sorted out.