Let me make it up to you by ensuring you'll be able to find credit card transactions in QuickBooks Online (QBO).
When transactions are missing, you can simply update your account to upload the data. Here's how to do it:
Go to Banking and select the Banking tab.
Click the Update button located in the upper right.
Once done, look for the missing transactions. If the issue persists, you can manually upload the transactions using a CSV file or Web Connect. I've got these articles for the instructions:
Let me know if you have other concerns or questions while working with bank transactions in QuickBooks. I'm always around to help. Take care and stay safe.
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