Hi,I cannot seem to add notes/attachments to the banking transactions, add receipts etc. the notes and attachments is there but is faded and will not open. IOS?

Since you’ve already completed the recommended troubleshooting steps and the issue persists, you can connect with our QuickBooks Live Support team.

For guidance on connecting with our support team and details about their availability, please visit this article: How to get help with QuickBooks.
 

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Hi I am having the same issue on ios

To resolve this issue, let's start with some troubleshooting steps to refresh your app data and eliminate any temporary glitches.

1. Go to your device Settings, then tap General 
2. Select iPhone Storage.
3. Choose QuickBooks Online, then hit Offload App.

Once you've completed these steps, restart your phone and check the app. If the problem continues, we can uninstall and reinstall the app to give it a fresh start.

If the issue persists, I recommend contacting our Intuit Experts directly. They can further check this unusual behaviour to ensure you're able to upload your notes and attachments.

You can also check out this article on how to fix common issues in the QuickBooks mobile app when you're experiencing problems.

Please let us know if there's anything else we can help you with.