Hi, I have two invoices that have been paid, but for various reasons, less than invoiced. How can I mark them as paid rather than partially paid and write off the rest?

Hi @finance-cassonan 

You can either raise a credit note for the difference - use this credit to clear the balance owing.

If it's a 'goodwill' write off, that's probably the easiest way.

Or, if it's a non-payment or unrecoverable, enter a Bad Debt journal to write off the balance.

If VAT is involved, there are certain rules around reclaiming following a bad debt ... see https://www.gov.uk/guidance/relief-from-vat-on-bad-debts-notice-70018

Hope this helps.