Hi. I’m now missing the invoices shortcut on the app on my iPhone. How do I get it back on? It’s nowhere to be found

This isn't the experience we want you to encounter while using QuickBooks Online (QBO) on your iPhone, tandcpc.

No worries, let me assist you with this and provide some ways to fix this.

Firstly, let's ensure you're using a supported mobile operating system. For iPhone and iPad devices, it must be running iOS11.1. You can check our system requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed as this helps your application work continuously without interruptions.

Moreover, you can also reset the app's cache for you to be able to refresh the connection. Here's how:

1. Go to Settings and click Setting General iPad Storage.
2. Choose an app that's taking up a lot of space.
3. To free up the storage without deleting the documents and data for the app, hit the Offload App.

Once everything's good, you can check if you're now able to locate the invoice shortcut. However, if the issue persists, I'd recommend uninstalling and reinstalling the app.

Alternatively, you can also access your QuickBooks account via browser to see if the invoice shortcut is now working on your iPhone.

Lastly, here's an article you can browse in case you need assistance recording invoice payments in QuickBooks Online (QBO): Record invoice payments in QuickBooks Online.

Let us know if you still have further queries managing your invoices or anything else about QuickBooks. You can always come back to us. Stay safe, and have a good one.