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W
william-fisher
June 29, 2024
Question

How can I see invoice what's due and overdue total on my homepage as its gone

  • June 29, 2024
  • 1 reply
  • 2 views
No text available

1 reply

S
ShangYQuickBooks Team
QuickBooks Team
June 29, 2024

Hello, William. I'll provide some troubleshooting steps to help your invoice due and overdue totals to show up on your QuickBooks Online (QBO) homepage. 
 

Based on the scenario, there's a high chance that the invoices widget has been removed. Let's go to the Customize layout settings to confirm. Here's how:
 

  1. On the upper right part of your homepage, select the Customize layout button. 
  2. Click Add or remove widgets button.
  3. Tick the box for Invoices. Then, Save.
  4. Click the Save button.

 

See screenshots below:

 

 

 

If you're still unable to see the due and overdue total, let's troubleshoot your web browser. This unexpected behavior may be due to browser issues.

 

Additionally, for a smoother way to record sales transactions in QBO, check out this article: Record invoice payments in QuickBooks Online.

 

Please let us know if you have further questions about setting up the Invoice widget on your homepage or other concerns within the program by leaving a comment below. We're always here to help. Have a good one.

W
william-fisherAuthor
June 29, 2024

How do you do this on a android app?

R
RogelioLModerator
Moderator
June 29, 2024

Welcome to the Community, William. Let me guide you on how to check your invoice status in QuickBooks Online using the Android app.

 

Tracking your invoice status plays a vital role in the overall financial management of a business. To do this, please follow the steps below:

  1. Tap on Menu ☰ and select Invoices.
  2. Look for the specific invoice you want to check.
  3. In the list of invoices, you'll see the status of each invoice displayed below the customer's name. If the invoice is unpaid, you'll also see the due date or the number of days overdue.
  4. Click the Invoice for more details, such as the date you sent the invoice, viewed, or information about partially paid invoices.

 

Additionally, you can check out this article to learn which QuickBooks Online mobile app features are available for iPhone, iPad, Android Phone, and Android tablet: Compare mobile app features.

 

Let me know if you need further assistance checking your invoice status. Keep safe.

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