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March 11, 2026
Question

How do I remove the 'click on the link to pay this invoice' which has suddenly started to appear at the bottom of my sales invoices?

  • March 11, 2026
  • 1 reply
  • 1 view

It is a link to our bank who charge for this facility. I want to remove it from the customer invoices so they have to pay another way.

1 reply

QuickBooks Team
March 11, 2026

Hi @Sarloubra. Are you using QuickBooks Payments or PayPal? Once either one is connected to QuickBooks Online (QBO), your customer will see a "Pay Invoice" link when they receive the invoice.
 

To keep this from showing, follow these steps:
 

  1. For PayPal: Go to the integrations page and disconnect it.

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  2. For QuickBooks Payments: Turn it off in your invoice settings.


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Let us know if you have further questions or concern.