Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Question

How do I sync my mobile app to my online account? Receipts added on the mobile are not showing up on the online version

Forum|Forum|7 years ago
May 29, 2019
15 replies
28 views

No text available

QuickBooks Online

Level 8

Hello barriepreece,

This should automatically sync, could you please try logging out and logging back in?

Thanks,

Talia

barriepreeceAuthor

tried logging out of both the app and online and logging back into both. Still nothing. I have reviewed and saved the receipt on the app. In addition, the app is not showing my categories which I have set up but only the generic ones.