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February 13, 2021
Question

I have a raised a sales invoice, but it’s no Longer valid. How do I credit this invoice out.

  • February 13, 2021
  • 1 reply
  • 1 view
No text available

1 reply

Kristine Mae
Moderator
February 13, 2021

You can create a credit note, Laceyjai123. I'm here to help you.

 

The transaction is used to reduce the customer's open balance. Then, you can apply this credit on their future invoices.

 

Here's how to create it:

  1. Click the New or Plus sign (+) button.
  2. Select Credit note.
  3. Fill in the necessary fields.
  4. Click Save and close.

For more information, you can refer to this article: Create and apply credit notes or delayed credits in QuickBooks Online.

 

If you have other concerns, you're always welcome to post in the Community. We're available 24/7 to help you. Keep safe!