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Anonymous
May 9, 2019
Question

I have entered the incorrect payment date against my invoice when one of my customers has paid me, how do I correct this?

  • May 9, 2019
  • 3 replies
  • 13 views
No text available

3 replies

TaliaI
Level 8
May 9, 2019


Hello greengang,

 

You can edit the payment date by first opening the transaction - you can do this clicking on the invoice, selecting the payment in the top right hand corner, and selecting the date. You can then edit the date within the payment and save.

 

Thanks,

 

Talia

wendyboyes
May 1, 2020

THIS IS NOT AN INVOICE DATE IT IS A TRANSACTION DOWNLOADED FROM THE BANK THAT HAS THE INCORRECT DATE AS THE DATE HAS REVERSED AND INEED TO CORRECT IT TO TALLY WITH MY BANK STAEMENT

GeorgiaC
Level 13
May 1, 2020

Hi wendyboyes, 

 

Thanks for joining this thread. 

 

The date which displays on downloaded transactions is information that comes directly through the bank feed and is displayed in the format dd/mm/yyyy. 

 

Can I check which bank provider you are with and if this is just impacting one transaction or all? 

 

 

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