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April 28, 2019
Solved

I have just sent my 1st invoice i have verified my email address it says sent on quickbooks but it is not in my outbox on my gmail account? can anyone help..

  • April 28, 2019
  • 2 replies
  • 10 views
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Best answer by EmmaM

Hello welcome to the Community,

 

Invoices are  sent from QuickBooks Online through the Intuit server so they will not appear on your gmail account. You can however turn on the option to receive a copy of an invoice when you email them by going to the account and settings > sales > messages 'Email me a copy'

 

Thanks

 

Emma

2 replies

EmmaMAnswer
Level 10
April 29, 2019

Hello welcome to the Community,

 

Invoices are  sent from QuickBooks Online through the Intuit server so they will not appear on your gmail account. You can however turn on the option to receive a copy of an invoice when you email them by going to the account and settings > sales > messages 'Email me a copy'

 

Thanks

 

Emma

April 29, 2019

Thank you for your reply, the invoices were sent out, I have now changed my setting, all sorted..