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November 15, 2021
Question

I'm trying to setup my business address to take payments via invoice and it will only let me put in an address for America. I'm in the UK though

  • November 15, 2021
  • 2 replies
  • 4 views
No text available

2 replies

Fiat Lux - ASIA
Level 14
November 15, 2021

Make sure you are opening QBO UK version, not US version. Login to your existing account as Primary Admin and navigate to Billing and Subscription menu. If you are paying the subscription not in GBP, it is highly possible you are not using QBO UK version.

https://quickbooks.grsm.io/UK

 

Level 14
November 15, 2021

Hello Sussexpartybales, 

 

Welcome to the Community page, 

 

Please contact our Live Support team through this link, so you can set up a screenshare with the agent on the phone so they can see what your seeing or send us a screenshot here so we can take a look at it more for you.