I'm uploading receipts and when I try to upload a rail ticket it rejects it as an invalid document. It's a .png file from cam scanner

The most common reason for rejection is that the file contains multiple receipts or falls outside QuickBooks' accepted size range of 46 KB to 20 MB. To fix this, ensure your PNG file contains one receipt per file and meets the size requirement before uploading.

You can also re-scan the file using CamScanner, making sure that the image is clear, well-lit, and contains only the single rail ticket receipt.

If the issue persists, you can contact our Intuit Experts team to further check your account and to find out why your rail ticket is being rejected.

Let us know if you have any other concerns.