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kevcool396
April 1, 2026
Question

I was using quickbooks self employed and upgraded to quickbooks online due to MTD. I have lost all my invoices .

  • April 1, 2026
  • 1 reply
  • 10 views
No text available

1 reply

B
BabyBQuickBooks Team
QuickBooks Team
April 2, 2026

Hi, kevcool396. You have two options when upgrading from QuickBooks Self-Employed (QBSE) to QuickBooks Online (QBO). There's Bring my data, and Start Fresh. If you choose the latter, you will begin with a completely empty company file.

 

On the other hand, if you choose Bring my data, QuickBooks only migrates paid invoices. If any paid invoices fail to transfer, you'll have to contact our Live Support team for assistance.

 

For unpaid invoices, you'll have to enter them manually.

 

Once ready, follow this guide for step-by-step instructions on setting up MTD for VAT in QuickBooks.

 

Please leave a reply below if you have other questions. We'll be around to help.

F
Foxedup
April 3, 2026

I’ve had a similar issue, but I’ve got all invoices but all the payment data that should be with them isn’t there. There are all listed as unpaid. 

I had no option to bring data or start fresh and neither can you go back to quick books self employed when you have left.

N
NerbynMaeIQuickBooks Team
QuickBooks Team
April 3, 2026

Hi there, Foxedup.

 

I noticed that one of my colleagues has already shared an efficient solution to address your issue. To make this easier, I’ve included the link to their suggestion here: Upgrade Issue - Past Paid Invoices now showing unpaid.

 

If you have any additional questions, please don't hesitate to reply below.

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