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February 12, 2024
Question

invoice

  • February 12, 2024
  • 1 reply
  • 1 view

Hi,

I would ask that how can i record a refund to another company after they overpayed. So they sent me an invoice for that overpayed amount and Ive payed it back but not sure how to record that invoice that ive payed as a refund. I have tried to add new category under expenses but I`m not sure what would be the right fit and cant find similiar proplems by searching.

thank you

1 reply

Level 13
February 12, 2024

Thanks for joining the Community, @Zsolt1 

 

We're created a guide with the steps to take to record a customer refund in QuickBooks Online. Please refer to Refund a customers overpayment or credit for a video demo and full steps.

 

Get back to us below if you have any queries!