It’s asking me to swipe on transactions but there’s hundreds of them and I don’t know what swiping does I also signed up to get the Amazon gift card but can’t redeem it

Hi securecarpentry,

I'll help you with your transactions and gift certificate and provide information about QBO Support's schedule. However, please add details about the transactions that need swiping and the Amazon certificate. Are you talking about bank transactions or payments? Which part of the process needs swiping? I'd appreciate it if you could elaborate on this further, so I can provide the appropriate steps to manage your transactions.

About the gift card, what happens when you try to redeem it? Is this the one you get when you refer QuickBooks to a friend? If the issue is on the card itself, it's better to seek assistance from Amazon since they have control over their cards.

About our support team, their office hours start from 8 AM to 10 PM on weekdays and 8 AM to 6 PM on weekends. You may have contacted them earlier than their schedule. That's why you couldn't get anyone.

Here's how to contact the team:

1. Select Help (?).
2. In QB Assistant, enter the topic you need help with. You can also enter questions.
3. Select Contact Us to connect with a live support agent.
4. Choose a way to connect with us:
   • Start a chat
   • Call Us

I'm just right here to continue helping you with your concerns. Take care and have a good one.