Hello there, @michelle98. I'd like to ensure that we're on the same page so I can provide you the right resolution. I want to ask some questions so I can narrow down this issue. These are the following:What type of payment did you process? Is it for your subscription or a Merchant Services payment? How did you notice the adjustment? Any further details about this concern are much appreciated. I'll be keeping an eye out for your response on this. Just let me know by leaving a reply below and we'll take it from there.