My expenses have disappeared, they are in the history but I’m unable to add a new expenses has anyone had the same?

Since your expense history remains visible, your data is safe. This issue is often related to stored browser cache or cookies that have become outdated or stuck.

When you use your browser, it stores data that can accumulate and disrupt your connection, causing certain features to disappear or not function. To get you back up and running, open your QuickBooks account in a private or incognito window and add a new expense there. It will allow the site to load without relying on saved data or extensions that could cause issues. Alternatively, switch to a different browser for smoother performance.

If the issue persists, contact our Phone Support Team for further assistance.

Please let us know in the comments below if you have additional questions or concerns.