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October 12, 2019
Question

Remove partially payed off my invoice

  • October 12, 2019
  • 1 reply
  • 5 views
No text available

1 reply

MaryLandT
Level 10
October 12, 2019

Good day, info516,

 

Let me guide you on how to delete the partial payment of an invoice.

 

To start, please follow the steps listed below for your guidance.

  1. Go to Sales from the left navigation bar, then select Customers.
  2. Click the name of the customer, then go to the Transaction List tab.
  3. Locate and click the partial payment to open the transaction.
  4. Click More, then select Delete.
  5. Select Yes to confirm the deletion process.

I've got an article for your guidance: Record a customer payment. This link provides instructions and detailed steps to help you with the process.

 

Keep me posted if there's anything else you need and I'll get back to you.