since the recent update, the app version shows custom fields as hidden and do not appear on the invoice?

Thanks for letting me know about this, @car-air. I understand how important it is to have custom fields, such as the order number and vehicle registration, appear on your invoices. When you add custom fields in the browser version of QuickBooks Online, they automatically appear in the mobile app as well.

Since they’re showing as 'hidden' on the app, it sounds like there might be a syncing issue. We’ll go through a few steps to refresh the app and make sure everything is working the way it should. Here's how:

For iOS:

1. Tap Settings, then locate General.
2. Select iPhone Storage, then QuickBooks Online app.
3. Press Offload App.

For Android:

1. Go to Menu ☰, then tap More Options ⋮.
2. Pick Settings, then Refresh Data.
3. Hit YES to confirm.

Once refreshed, restart your device and check if the issue persists. If it does, uninstall and reinstall the app. Secure a stable internet connection and use the latest version of the system.

If this issue occurs again or if you require further assistance with anything else, please don’t hesitate to contact us. We'll always be right here to support you every step of the way so you can focus on running your business without disruptions.