Snap invoice not working

Let's troubleshoot your device to resolve functionality issues caused by stored data. Resetting it can refresh performance and fix common problems without deleting your documents or data, mah.
 

For IOS:
 

1. Go to Settings, then tap General.
2. Select iPhone Storage, then click the QuickBooks Online app.
3. Tap Offload App.
    

For Android:
 

1. Go to Menu ☰, then tap More Options ⋮.
2. Navigate to Settings, then Refresh Data.
3. Click YES to confirm.
    

If the issue persists, I recommend uninstalling and reinstalling the QuickBooks app to ensure it's up to date.
 

You're always welcome to add a comment below if you need further assistance. We'll be around to address them.