The mobile app won't access my bank transactions. Have refreshed the data in settings but no difference

Thank you for informing us that you have already refreshed the data in the mobile app, Matthew. I'll share additional steps to see the transactions.

I can also see from your previous post that the bank transactions are showing in the Desktop version.

In this case, I'd recommend temporarily removing and reinstalling the app on your mobile device. Let me share these steps with you:

1. Tap and hold the QBO mobile app on your phone.
2. Drag the app to the Uninstall section.
3. Click Yes to confirm.

Then, use these links to reinstall the app depending on the device that you're using:

• Andriod
• iOS 

After that, log back in to check if the transactions are now showing up.

Feel free to check out these resources in case you need more information and references when using the app for your business:

• Compare Mobile App Features
• Your Business Dashboard Details In The QuickBooks Online App

If you have any further questions or concerns about online banking transactions or using the app in general, please don't hesitate to visit the Community for additional support. We value your time and trust in our product, and we're committed to providing you with the best possible experience.