The receipt snap isn't working on my android phone and I'm getting a cannot connect to camera message even though it used to work fine up until about a week ago

Thank you for notifying us about the unexpected behaviour you've encountered when snapping your receipts using your Android device, Michael. Let me share some information about this experience.

I want you to know that "Camera Error. Cannot connect to the camera." has been reported to our engineering team. They're now starting their investigation to discover the root cause of the issue and resolve it in no time.

In the meantime, I recommend reaching out to our Support Team. This way, a live representative can add your name to the list of affected users in the behaviour and send you email updates if new information arises from our team's investigation.

Here's how:

1. Open this link: https://quickbooks.intuit.com/learn-support/en-uk/contact.
2. Type in your product and edition.
3. Enter your concern, then Continue.
4. Choose a way to connect with an agent.

Once everything is in place, you can start snapping a photo of your receipt or bill as usual. Then, upload them to our QuickBooks. 

Alternatively, you can email them to our system. I'm adding this article as your guide: Email receipts and bills to QuickBooks Online.

Please extend your patience while we continue working to resolve this error. If you have follow-up questions while working with Quickbooks, let me know by leaving a comment below. I'm always here to help. Have a good one!