Transactions are showing in May rather than June this month, but only on my phone app and not on my desktop. Doesn’t give me the option of asking a human!

Hi Ashleigh,

I selected 'Menu' as you suggested but there is no option of 'Help and Feedback' only a bunch of headings with other options underneath including 'Transactions' 'Sales' 'Expenses' 'Mileage' 'Products and services' and 'Reports'.

There is then also 'Attachments, Help, Request a feature' and 'Into account & settings'. When I select 'Help' it just gives the options of 'Articles and support' and 'Ask QB assistant a question'

Please could you direct me to the correct place?

Hi Daniel.

I wanted to bring to your attention that I've noticed you've submitted nearly identical questions twice. One of these duplicate inquiries has already been addressed by my colleague, Ivan_G.

For your convenience, you can access their proposed solution via this link: https://quickbooks.intuit.com/learn-support/en-uk/3rd-party-apps/re-the-qbo-ios-app-enters-payment-date-incorrectly-and/01/1547810#M1641

If you have any more questions about your transactions not showing in your QuickBooks app, or if there's anything else you need assistance with, please don’t hesitate to reach out. Our Community team is always here to help.