Thank you for visiting the Community, @Arabella LS.
Allow me to help you with handling invoice issue. This way, you can access them with ease.
First off, we can isolate web issue by logging in to your account using an incognito or private browser.
The shortcuts are as follows:
Ctrl + Shift + N (Google Chrome)
Ctrl + Shift + P (Firefox)
Control + Option + P (Safari)
Ctrl + Shift + P (Microsoft Edge)
If this works, you can clear your browser's cache and cookies. This is helpful as it will clear certain data, which will increase the performance of your device.
Kindly refer to this article for more information about the system requirements. This can guide you in choosing what computer and browser you need for the best experience.
You can read through these articles to learn more information about invoice: