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J
JBGWK12
April 15, 2024
Question

Why am I not able to receive invoices sent from Quickbooks%3F

  • April 15, 2024
  • 1 reply
  • 2 views

Hi,

we have recently moved from QBs desktop which was amazing, to QBs online which is a nightmare. We have suppliers who use QBs but cannot receive invoices sent from their QBs email. Anyone know how to resolve this please? 

1 reply

G
GeorgiaC
Level 13
April 15, 2024

Hello and welcome to the Community, JBGWK12

 

Please try adding the Intuit sender address for QuickBooks products to your email safe sender list. This will allow you to begin receiving invoices and other communications from Intuit. 

 

If you are still unable to receive invoices sent following this, please get back in touch below. Thank you!

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