Currently, we have an ongoing investigation into creating invoices with the mobile app. Rest assured that our engineers are doing their best to fix it as soon as possible.
I recommend contacting our Customer Care Support team so you'll be added to the list of affected users. This way, you'll receive email updates on the investigation's status and be notified once it's been resolved. I've included the steps to contact support below.
Sign into your QuickBooks account.
Select theHelp (?)icon.
Scroll down to select theContact Usbutton and follow the prompts.
You will be able torequest a callbackorstart a live chatwith an expert.
I appreciate your patience as we work through this. If you have any other concerns about creating invoices, please don't hesitate to drop a comment below. Take care!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.