All downloaded transactions into QuickBooks depends on what data that has been shared by your financial institution. Thus said, let's manually update your transactions so you can track them accurately.
But first, may I know any name or information of your bank or credit card account? Any details you can share will be appreciated which can also help me look for any reports related to your financial institution.
Nevertheless, here's how you can manually update your bank online transactions:
Go to Banking.
Under Bank and Credit Cards, select your bank or credit card account.