Why is Quickbooks not picking up circa two months of transactions (Starling bank integration)?

Hi james,

I appreciate you for sharing the name of your financial institution. I can share some details about how the Banking feature works in QuickBooks Online (QBO).

When you connect a bank account in QBO, your transactions download automatically. The data that is imported into our system will depend on the information your bank shares with us.

Since there are missing transactions, I recommend checking your bank's website. It may be possible that they aren't showing yet in your account.

If it's already reflected on the website, I suggest refreshing the account. You can use the Update button to refresh the connection with your bank.

Here's how:

1. On the left navigation bar, click Banking.
2. Select the account.
3. Press Update.

I've also attached an article you can use to import a CSV file manually from your bank into QuickBooks: Manually upload transactions into QuickBooks Online.

Fill me in if you have additional questions about bank feeds or downloading bank data. I'm always here to help. Take care always.