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February 9, 2021
Question

You asked The commercial card transactions are no longer showing under banking but are in the chart of accounts. Can you advise how i can get the back to show in banking

  • February 9, 2021
  • 1 reply
  • 1 view
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1 reply

Level 14
February 9, 2021

Hello Tania-Whitmarsh, 

 

Welcome to the Community page, 

 

Have must have disconnected the connection, so if do not or can not re-add the connection, the only way to show the transactions on the banking page is to upload a CSV file and add it to that chart of account, even if you do a dummy CSV with one transaction on upload it and then exclude the transactions then it will then show on the banking page but it will not change the live balance as it has been CSV into the account.