I sell a product, zero rated, a commission/haulage charge comes off the total before it is paid to me This charge is 20% Vat rated. How can I enter this and claim?

Hi there, @jct100-gmail-com.

I'm here to guide you on how to track and claim your zero-rated product that contains a commission with 20% VAT in QuickBooks Online.

To record the product that you sell and its commission in QuickBooks Online, you'll need to add a second line item specific for the haulage charge. This way, you can add the 20% VAT on the transaction.

However, in doing this, you may contact our Customer Care Team so they'll be able to do the process for you. They have the tools to be used in adding a VAT only charge in the system.

You may also check out these resources attached below to give you more details about adding a product and service transactions and the different VAT rates in QBO:  

• Common VAT Codes
• How to set up product and service items you buy and sell, but don't track as part of your inventory

Let me know if there's anything else that you need about this or with QuickBooks. I'll be around to lend a helping hand. Have a good one!