That is correct. As you are using a 0% code, the amount will not pull through to Box 8, as the vat amount is 0. It will be included in your net value of sales, as it is still a sale and so adds to your overall sales figure.
Hopefully this makes sense, please let us know if you need any further clarification.
We're receiving reports that other users are getting this issue as well. Let me help point you in the right direction.
I'm researching to see if anyone else is having the same issue with EC VAT not working in QuickBooks and found that they are working to resolve this issue.
We would like to inform you that this has already been escalated to our engineering team. I’d encourage you to reach out to our QuickBooks Online Support and have them attach your case to INV-1649, so they can add your account information to the list of affected users. That way, our engineers can send you updates via email when they are available.
Please extend your patience while we're working for the permanent fix. Don't hesitate to drop me a line if you have other questions about VAT in QuickBooks Online. Have a good one.
Hi, I've used VAT Code ECG but the amount isn't showing anywhere on my VAT report. Am i doing something wrong? I need to submit my 1st MTD VAT Return and i can't get the correct figure to show in the right box. Thank you J