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February 2, 2020
Question

My quickbooks self employed is bringing over double entries for sales from etsy. Anyone know whats going on

  • February 2, 2020
  • 1 reply
  • 0 views
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1 reply

IamjuViel
Level 8
February 2, 2020

Hello, @bassett-anita.

 

We've received reports from customers about the duplicate transactions coming from your connected Etsy account. Our Product Engineers are currently investigating and working on an immediate fix.

 

Also, I’d recommend contacting our Customer Care Team to add your account to the list of affected users. This way, you’ll be notified of any updates on the progress of the investigation via email. The investigation not only keeps you updated on the status. It provides the engineers with important information they can use to roll out the permanent solution.

 

Please get back to me if you have other questions. I'm here to lend you a hand! Have a great day!