My VAT screen wont load. Just keeps spinning, yet CIS screen is fine. Any ideas?

Hi there, @mantie233.

Let me step in and assist you with your concern.

You can perform basic troubleshooting to see if it's a browser issue or not. This way, you can clear the outdated file that causes a small problem with your VAT screen.

Please open your QuickBooks via a private browser.

Here's how:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

Then, check your VAT screen. If you're able to do so without any errors, you can switch back to the main browser to clear the cache. You can also try using other browsers to isolate browser-related issues.

You can use the VAT Summary Report to view the summary information for each box on the VAT return.

 I've also added an article to help you learn more about VAT exceptions and reports. 

Please know that I'm always around here in the Community to help. Take care, and have a great day.