No vat rate coming up when you click on the drop down menu for vat rates ?

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QuickBooks Online

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Level 10

Hi stewart-fixadoor

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

payment after leaving

Level 10

Hi stewart-fixadoor

Have you navigated to the taxes section and set up VAT?

stewart-fixadoorAuthor

yes I've been using the system from march of this year ,I went to do invoices today and the vat menu wouldn't come up

payment after leavingAnswer

Level 10

Hi stewart-fixadoor

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

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