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stewart-fixadoor
November 14, 2019
Solved

No vat rate coming up when you click on the drop down menu for vat rates ?

  • November 14, 2019
  • 1 reply
  • 1 view
No text available
Best answer by payment after leaving


Hi stewart-fixadoor

 

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

1 reply

P
payment after leaving
Level 10
November 14, 2019

Hi stewart-fixadoor

 

Have you navigated to the taxes section and set up VAT?

S
stewart-fixadoorAuthor
November 14, 2019

yes I've been using the system from march of this year ,I went to do invoices today and the vat menu wouldn't come up

P
payment after leavingAnswer
Level 10
November 14, 2019


Hi stewart-fixadoor

 

It may a browser related issue, we would be grateful if you can sign out of QuickBooks clear the cache and cookies on your browser, login and attempt to view the VAT codes.

You can also attempt to establish if the VAT codes have been de-activated, taxes > edit VAT > edit codes

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