Account Management

I have started my business in august 2021  when I should send  tax return ?

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It won't let me access where I need to to renew my subscription??

Can anyone recomend a training provider for setting up payroll and also exploring the features of Quickbooks online?

I am very frustrated with quickbooks,I decided after a couple of minutes that quickbooks was not the app for me, and so I deleted the app. I kept receiving emails constantly and therefore thought I would just unsubscribe from them only to realise there is no unsubscribe button.so I searched how to delete the account and found on an article that you delete your data through the account management. So I did this, only to now keep receiving emails to say ‘there’s something for you to do in your account first’. Now I’m fuming because I cannot for the life of me found out what.I work in a very heavy regulated FCA role and know the importance of data protection and our rights as consumers. This is very misleading and unacceptable. I am reporting this however I wondered whether anyone else has noticed these issues?

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I had to download the app again I've lost all data inside the app It's asking me to purchase another subscription even though u have a subscription.

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Hi, I need to change my own address on my invoices, it's been updated on my account details, but doesn't reflect on my invoices. I've read the posts about creating an invoice and using the buttons provided, these are not visible to me. I'm on a year old MAC with up to date software. Thanks Brian

We use symbols within our customer names and over the last 11 months never had an issue. All of a sudden the customer name is not displaying correctly. It will display ok in the customer list however when we click on the customer it shows symbol names instead of the / and & characters.  For example, customer display name as: 21/128 - Glebe B1 & B2  Is showing as: 21/128 - Glebe B1 & B2 Please may Quickbooks team look into this for us? Many thanks  

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So I raised a question months ago about a price increase that I had not been notified of, chased again, finally someone seemed to be helping and then even confirmed that this had been sorted out. In the meantime the increased amount was taken again, so I chased and as below Intuit actually confirmed in writing that a discount had been approved. I asked what it was and never got a reply and then when chasing to find out what was going on the case has been closed!  I have absolutely no idea what is going on and through 3 different businesses have been a customer for over 20 years plus! Terrible service and I am still none the wiser as no one has come back to me at all!  -----Original Message-----From: NoResponse <[email address removed]>Sent: 05 March 2022 10:03To: Andrew Bailey <[email address removed]>Subject: Auto Response: Do Not Reply Thank you for your email. We would love to help you with your question but are unable to find an existing op

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I've just opened an account but dont want to go any futher with and want to cancel is it just a simple matter of removing the app from my phone

this is my first time using QB and I can't get started I don't know how to find my company id

I signed up with Quick Books Self Employed but need a way for people to pay me online. I now understand that I don't have this option with my current plan. Do I have to close all  my invoices and start over with the new QuickBooks Online program in order to have this online payment option?  

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My new client does not have a QB subscription and does not want to have it. Can I still connect to their bank account and import their transactions?

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